4 December 2012
Waveney MP Peter Aldous joined ambulance crew from the Waveney Depot at Gorleston on Saturday to understand more from the crew about the operation of the service.

Aldous is stepping up his investigation of the reasons behind delays to ambulance services in Waveney, working with the East of England Trust, the areas hospitals and ambulance crews to ensure Waveney residents get the best possible emergency services.

Mr Aldous is acting after having received correspondence from Waveney constituents concerned about the time ambulances are taking to get to emergencies.

In October Mr Aldous wrote to and subsequently met with Dr Pamela Chrispin, Deputy Chief Executive and Medical Director, East of England Ambulance Trust to express his concerns.

Peter’s discussions with Dr Chrispin and others have suggested that one of the reasons for the delays may be long turnaround times in ambulances bringing patients to Accident and Emergency Departments at district general hospitals. Mr Aldous is now looking in to whether difficulties with turnaround times at Norfolk and Norwich Hospital are part of the problem.

Aldous has written to David Prior, CBE, Chairman of the Norfolk and Norwich Hospitals NHS Foundation Trust to express his concerns and is seeking a meeting both to discuss how turnarounds can be improved and to visit the accident and emergency facilities at Norfolk and Norwich Hospital. On 1st and 7th of December Mr Aldous will be spending time with ambulance crews operating from the Waveney Depot at Gorleston to understand the operation of the service more fully and to obtain input from the crews on potential problems.

Peter is calling on the service to publish postcode performance information which he believes will serve an important role in identifying areas across the East of England where there are problems so that resources can be better directed.

Mr Aldous said:

“I was very pleased to meet the hard working ambulance crew at Gorelston. It is only by spending time with those on the front line that it is possible to understand the problems they face and how the service to Waveney patients can be improved.”